The Ontario Electronic Consultation (eConsult) Service: Cross-sectional Analysis of Utilization Data for 2 Models.

ABSTRACT:

Background

The Ontario electronic consultation (eConsult) service allows a primary care provider (PCP) to access specialist advice through 2 models: the direct-to-specialist (DTS) model, where PCPs select a specialist from a directory, and the Building Access to Specialists Through eConsultation (BASE)-managed specialty service, where PCPs choose a specialty group and are assigned a specialist from a qualified pool based on availability.

Objective

The aim of this study is to examine patterns of use between the 2 models of eConsult delivery.

Methods

We conducted a cross-sectional analysis of utilization data collected from eConsults completed between October 2018 and September 2019. Cases were grouped based on the model used for submission (ie, BASE or DTS). Each model

SUBMITTER: Guglani S 

PROVIDER: S-EPMC9077515 | biostudies-literature | 2022 Apr

REPOSITORIES: biostudies-literature