Sociodemographic differences in patient experience with primary care during COVID-19: results from a cross-sectional survey in Ontario, Canada.

ABSTRACT:

Purpose

We sought to understand patients' care-seeking behaviours early in the pandemic, their use and views of different virtual care modalities, and whether these differed by sociodemographic factors.

Methods

We conducted a multisite cross-sectional patient experience survey at 13 academic primary care teaching practices between May and June 2020. An anonymised link to an electronic survey was sent to a subset of patients with a valid email address on file; sampling was based on birth month. For each question, the proportion of respondents who selected each response was calculated, followed by a comparison by sociodemographic characteristics using χ² tests.

Results

In total, 7532 participants responded to the survey. Most received care from their primary

SUBMITTER: Agarwal P 

PROVIDER: S-EPMC9086266 | biostudies-literature | 2022 May

REPOSITORIES: biostudies-literature