Inviting patients to identify diagnostic concerns through structured evaluation of their online visit notes.

ABSTRACT:

Background

The 21st Century Cures Act mandates patients' access to their electronic health record (EHR) notes. To our knowledge, no previous work has systematically invited patients to proactively report diagnostic concerns while documenting and tracking their diagnostic experiences through EHR-based clinician note review.

Objective

To test if patients can identify concerns about their diagnosis through structured evaluation of their online visit notes.

Methods

In a large integrated health system, patients aged 18-85 years actively using the patient portal and seen between October 2019 and February 2020 were invited to respond to an online questionnaire if an EHR algorithm detected any recent unexpected return visit following an initial primary care consultation ("at-

SUBMITTER: Giardina TD 

PROVIDER: S-EPMC9093029 | biostudies-literature | 2022 May

REPOSITORIES: biostudies-literature