Criteria of quality assessment of regional airport services - A very last picture before the COVID-19 pandemic.

ABSTRACT: Omnipresent globalisation causes integration of societies, economies and cultures, and air transport significantly facilitates it. Before the COVID-19 pandemic, air transport was one of the most dynamically developing types of transportation. The quality of airport services was measured, as it supports the development of air transport and airports in particular. As today the future of the air transport industry is not clear, it is essential to have the last picture of service quality assessment criteria before the airports' lockdown to sustain their development after reassumption. The study covered the operation of a regional international airport in Europe before the lockdown due to the COVID-19 pandemic. A diagnostic survey was used in the study, and the data were collected through a que

SUBMITTER: Gajewicz L 

PROVIDER: S-EPMC9127051 | biostudies-literature | 2022 Aug

REPOSITORIES: biostudies-literature