Segmenting Clinicians' Usage Patterns of a Digital Health Tool in Resource-Limited Settings: Clickstream Data Analysis and Survey Study.

ABSTRACT:

Background

Evidence-based digital health tools allow clinicians to keep up with the expanding medical literature and provide safer and more accurate care. Understanding users' online behavior in low-resource settings can inform programs that encourage the use of such tools. Our program collaborates with digital tool providers, including UpToDate, to facilitate free subscriptions for clinicians serving in low-resource settings globally.

Objective

We aimed to define segments of clinicians based on their usage patterns of UpToDate, describe the demographics of those segments, and relate the segments to self-reported professional climate measures.

Methods

We collected 12 months of clickstream data (a record of users' clicks within the tool) as well as repeated surveys. We

SUBMITTER: Miller K 

PROVIDER: S-EPMC9127647 | biostudies-literature | 2022 May

REPOSITORIES: biostudies-literature