Patients' Access to Telephone and E-mail Services Provided by IBD Nurses in Canada.

ABSTRACT:

Background

Inflammatory bowel disease (IBD) can impact the quality of life and increase health care resource utilization. Nurses play an integral role in ensuring ease of access to care between scheduled office visits.

Aims

This study aimed to capture the utilization of Canadian IBD nursing telephone and e-mail services.

Methods

A descriptive cross-sectional study with an eight-item online survey was completed by nurses to assess the use of nurse-led telephone and e-mail services for IBD patients.

Results

Twenty-one IBD nurses participated, and 572 patients nurse encounters were reported. Patients with ulcerative (UC) contacted with disease flare when compared to Crohn's disease (CD) (40% versus 24%, P < 0.001). Nursing services were primarily utilized f

SUBMITTER: Chauhan U 

PROVIDER: S-EPMC9157309 | biostudies-literature | 2022 Jun

REPOSITORIES: biostudies-literature