Patient Activeness During Online Medical Consultation in China: Multilevel Analysis.

ABSTRACT:

Background

Online medical consultation is an important complementary approach to offline health care services. It not only increases patients' accessibility to medical care, but also encourages patients to actively participate in consultation, which can result in higher shared decision making, patient satisfaction, and treatment adherence.

Objective

This study aims to explore multilevel factors that influence patient activeness in online medical consultations.

Methods

A data set comprising 40,505 patients from 300 physicians in 10 specialties was included for multilevel analysis. Patient activeness score (PAS) was calculated based on the frequency and the proportion of patient discourses to the total frequency of doctor-patient interactions. Intraclass correlation coe

SUBMITTER: Cao B 

PROVIDER: S-EPMC9187968 | biostudies-literature | 2022 May

REPOSITORIES: biostudies-literature