Comparison of usability evaluation methods for a health information system: heuristic evaluation versus cognitive walkthrough method.

ABSTRACT:

Background

There are differences of opinion regarding the selection of the most practical usability evaluation method among different methods. The present study aimed to compare two expert-based evaluation methods in order to assess a nursing module as the most widely used module of a Hospital Information System (HIS).

Methods

Five independent evaluators used the Heuristic Evaluation (HE) and Cognitive Walkthrough (CW) methods to evaluate the nursing module of Shafa HIS. In this regard, the number and severity of the recognized problems according to the usability attributes were compared using two evaluation methods.

Results

The HE and CW evaluation methods resulted in the identification of 104 and 24 unique problems, respectively, of which 33.3% of recognized problem

SUBMITTER: Farzandipour M 

PROVIDER: S-EPMC9206256 | biostudies-literature | 2022 Jun

REPOSITORIES: biostudies-literature