Patients' Experiences of Web-Based Access to Electronic Health Records in Finland: Cross-sectional Survey.

ABSTRACT:

Background

Patient portals that provide access to electronic health records offer a means for patients to better understand and self-manage their health. Yet, patient access to electronic health records raises many concerns among physicians, and little is known about the use practices and experiences of patients who access their electronic health records via a mature patient portal that has been available for citizens for over five years.

Objective

We aimed to identify patients' experiences using a national patient portal to access their electronic health records. In particular, we focused on understanding usability-related perceptions and the benefits and challenges of reading clinical notes written by health care professionals.

Methods

Data were collected from 3135

SUBMITTER: Kujala S 

PROVIDER: S-EPMC9210208 | biostudies-literature | 2022 Jun

REPOSITORIES: biostudies-literature