Speaking COVID-19: supporting COVID-19 communication and engagement efforts with people from culturally and linguistically diverse communities.

ABSTRACT:

Background

Since the emergence of COVID-19, issues have been raised regarding the approach used to engage with Culturally and Linguistically Diverse (CaLD) communities during this public health crisis. This study aimed to understand the factors impacting communication and engagement efforts during the COVID-19 pandemic from the perspective of crucial CaLD community stakeholders and opinion leaders.

Methods

Forty-six semi-structured telephone interviews were undertaken with key stakeholders who have an active role (established before the pandemic) in delivering services and other social support to CaLD communities in Australia.

Results

Seven key themes emerged: (1) the digital divide and how to connect with people; (2) information voids being filled by international ma

SUBMITTER: Seale H 

PROVIDER: S-EPMC9235158 | biostudies-literature | 2022 Jun

REPOSITORIES: biostudies-literature