Care coordination, consistency and continuity: the case of the key worker role in children's cancer care.

ABSTRACT:

Purpose

The overall aim was to evaluate the key worker role across principal treatment centres for children with cancer in England, Wales and Scotland.

Methods

Mixed-methods case study gathering data from multiple perspectives using questionnaires, interviews, focus groups and reports/performance documents over a two-year period. Framework approach was adopted to analyse transcripts and documentary data.

Results

Participants included: 22 nurse specialist key workers, 103 parents, 85 professionals and 10 children/young people. Qualitative and quantitative data were woven together, to best illuminate key worker services. Four main models of care were described as well as the context of care and process of care. Key working effectiveness centred around three pillars: car

SUBMITTER: Martins A 

PROVIDER: S-EPMC9246033 | biostudies-literature | 2022 Dec

REPOSITORIES: biostudies-literature