The perception of health care quality by primary health care managers in Ukraine.

ABSTRACT:

Background

Ukraine is reforming its health care system to improve quality of health care. Insight into how primary health care managers perceive quality is important for the ongoing reform as well as for the improvement of medical services.

Methods

An online survey was conducted as part of the Ukrainian-Swiss project "Medical Educational Development" in April-May 2019 based on the contact list of USAID project "Health Reform Support", and additionally on the database of the National Health Service of Ukraine and other channels. Data were analyzed using descriptive statistics and qualitative data analysis.

Results

In total, 302 health care managers took part in the study. The majority of primary health care managers perceive quality in health care as process quality. T

SUBMITTER: Anufriyeva V 

PROVIDER: S-EPMC9271244 | biostudies-literature | 2022 Jul

REPOSITORIES: biostudies-literature