Coding linguistic elements in clinical interactions: a step-by-step guide for analyzing communication form.

ABSTRACT:

Background

The quality of communication between healthcare professionals (HCPs) and patients affects health outcomes. Different coding systems have been developed to unravel the interaction. Most schemes consist of predefined categories that quantify the content of communication (the what). Though the form (the how) of the interaction is equally important, protocols that systematically code variations in form are lacking. Patterns of form and how they may differ between groups therefore remain unnoticed. To fill this gap, we present CLECI, Coding Linguistic Elements in Clinical Interactions, a protocol for the development of a quantitative codebook analyzing communication form in medical interactions.

Methods

Analyzing with a CLECI codebook is a four-step process, i.e. prepa

SUBMITTER: Stortenbeker I 

PROVIDER: S-EPMC9277943 | biostudies-literature | 2022 Jul

REPOSITORIES: biostudies-literature