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Human-machine teaming is key to AI adoption: clinicians' experiences with a deployed machine learning system.


ABSTRACT: While a growing number of machine learning (ML) systems have been deployed in clinical settings with the promise of improving patient care, many have struggled to gain adoption and realize this promise. Based on a qualitative analysis of coded interviews with clinicians who use an ML-based system for sepsis, we found that, rather than viewing the system as a surrogate for their clinical judgment, clinicians perceived themselves as partnering with the technology. Our findings suggest that, even without a deep understanding of machine learning, clinicians can build trust with an ML system through experience, expert endorsement and validation, and systems designed to accommodate clinicians' autonomy and support them across their entire workflow.

SUBMITTER: Henry KE 

PROVIDER: S-EPMC9304371 | biostudies-literature | 2022 Jul

REPOSITORIES: biostudies-literature

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Human-machine teaming is key to AI adoption: clinicians' experiences with a deployed machine learning system.

Henry Katharine E KE   Kornfield Rachel R   Sridharan Anirudh A   Linton Robert C RC   Groh Catherine C   Wang Tony T   Wu Albert A   Mutlu Bilge B   Saria Suchi S  

NPJ digital medicine 20220721 1


While a growing number of machine learning (ML) systems have been deployed in clinical settings with the promise of improving patient care, many have struggled to gain adoption and realize this promise. Based on a qualitative analysis of coded interviews with clinicians who use an ML-based system for sepsis, we found that, rather than viewing the system as a surrogate for their clinical judgment, clinicians perceived themselves as partnering with the technology. Our findings suggest that, even w  ...[more]

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