Encouraging gender-inclusive acceptance of multipurpose national-identity smart cards.

ABSTRACT:

Purpose

Gender-inclusive adoption of multipurpose national-identity smart cards (MNIS) is important to ensure gender equality, particularly in accessing public services offered by the card e.g. identity verification, healthcare, transit, banking, driving license, passport, etc. The aim is to study the gender differences in terms of the motivation and impediments of adopting MNIS to recommend gender-specific adoption strategies.

Methodology

The research framework is based on the Unified Theory of Acceptance and Use of Technology (UTAUT) with the added constructs of perceived credibility and anxiety. The data was collected through five hundred questionnaires from Malaysia (the MNIS pioneer) and analyzed using structural equation modeling.

Findings

The results show that

SUBMITTER: Yee Yen Y 

PROVIDER: S-EPMC9307195 | biostudies-literature | 2022

REPOSITORIES: biostudies-literature