How can equitable video visit access be delivered in primary care? A qualitative study among rural primary care teams and patients.

ABSTRACT:

Objective

The COVID-19 pandemic sparked exponential growth in video visit use in primary care. The rapid shift to virtual from in-person care exacerbated digital access disparities across racial groups and rural populations. Moving forward, it is critical to understand when and how to incorporate video visits equitably into primary care. We sought to develop a novel clinical algorithm to guide primary care clinics on how and when to employ video visits as part of care delivery.

Design

Qualitative data collection: one team member conducted all patient semistructured interviews and led all focus groups with four other team members taking notes during groups.

Setting

3 rural primary care clinics in the USA.

Participants

24 black veterans living in rural areas and

SUBMITTER: Goldstein KM 

PROVIDER: S-EPMC9361743 | biostudies-literature | 2022 Aug

REPOSITORIES: biostudies-literature