The perceived quality of video consultations in geriatric outpatient care by early adopters.

ABSTRACT:

Purpose

The COVID-19 pandemic caused rapid implementation and upscaling of video consulting. This study examined the perceived quality of care delivered through video consulting at a geriatric outpatient clinic, and how this related to adoption issues and barriers early adopting professionals found themselves confronted with.

Methods

We performed a qualitative study using semi-structured interviews with healthcare professionals complemented by the views of geriatric patients, family caregivers and medical secretaries. Participants from five academic centers and six teaching hospitals were included. Three researchers conducted the interviews, coded the data, and used thematic analysis.

Results

Interviews were conducted with 13 healthcare professionals, 8 patients, 7 fa

SUBMITTER: Spronk R 

PROVIDER: S-EPMC9376038 | biostudies-literature | 2022 Oct

REPOSITORIES: biostudies-literature