Developing and piloting a communication assessment tool assessing patient perspectives on communication with pharmacists (CAT-Pharm).

ABSTRACT:

Background

Effective communication strategies in health care help to enhance patient empowerment and improve clinical outcomes.

Objective

Adapt the original Communication Assessment (CAT) instrument for the pharmacist profession (CAT-Pharm) and to test its validity and reliability in two different settings.

Setting

Five hospital pharmacies in Italy and five community pharmacies in Malta.

Method

Pilot study involving a standardized multi-step process adhering to internationally accepted and recommended guidelines. Corrections and adjustments to the translation addressed linguistic factors and cultural components. CAT-Pharm, compared to the original CAT, maintained 10 out of the 14 items: one was slightly modified; three were changed to better fit the pharmacist 

SUBMITTER: Scala D 

PROVIDER: S-EPMC9393125 | biostudies-literature | 2022 Aug

REPOSITORIES: biostudies-literature