Effect of an interprofessional small-group communication skills training incorporating critical incident approaches in an acute care and rehabilitation clinic specialized for spinal cord injury and disorder.

ABSTRACT:

Aim

To investigate the impact of site-specific inter-professional small-group communication skills training (CST) that incorporates critical incident approaches to learning on patient satisfaction with communication.

Setting

Rehabilitation clinic specialized for spinal cord injury/disorder (SCI/D).

Methods

Retrospective observational cohort study design using patient and health-professional self-report data. Data for patient satisfaction with communication were collected in 2014 (existing records) and each year from 2015 to 2021 (post-program; volunteers) using the MECON survey.

Results

Fifteen basic (n = 161 participants), 16 refresher (n = 84), and five short (n = 17) CST seminars were conducted. Overall, 262 employees (105 physicians, 63

SUBMITTER: Scheel-Sailer A 

PROVIDER: S-EPMC9397787 | biostudies-literature | 2022

REPOSITORIES: biostudies-literature