Implementing High-Reliability Organization Principles at Biological Diagnostic Laboratories: Case Study at National Institute of Health, Islamabad.

ABSTRACT:

Introduction

Healthcare organizations are complex systems where healthcare professionals, patients, biological materials, and equipment constantly interact and provide feedback with highly consequential outcomes. These are the characteristics of a complex adaptive system. Healthcare delivery requires coordination but it necessarily relies on delegation of essential functions. It is thus essential to have an engaged workforce to ensure optimal outcomes for patients. Thus human performance factors play a key role in ensuring both the presence of excellent healthcare provision and the absence of outcomes that must be avoided-"never events."

Methods

The commitment of management was a precondition for the implementation of the high-reliability organization (HRO) principles. A tea

SUBMITTER: Tamim S 

PROVIDER: S-EPMC9402247 | biostudies-literature | 2022 Mar

REPOSITORIES: biostudies-literature