Impact of COVID-19 on the patient referral pattern and conversion rate in the university versus private facial plastic surgery centers.

ABSTRACT:

Purpose

To compare the number of referrals and conversion rate between the pandemic and pre-pandemic period.

Methods

The number of referrals and conversion rate between the 10-month pandemic (March-December 2020) and pre-pandemic (March-December 2019) were evaluated in the two university (mainly non-cosmetic) and private (mainly cosmetic) facial plastic surgery centers. Demographics and monthly number and type (cosmetic and non-cosmetic) of the referrals and surgeries were recorded from the both and cosmetic facial injections (botulinum toxin and filler) and the source of referrals (web- and non-web-based) from the private center. The conversion rate was a ratio of the number of the surgeries to the number of referrals.

Results

The number of referrals declined by 7.7%

SUBMITTER: Abdolalizadeh P 

PROVIDER: S-EPMC9427177 | biostudies-literature | 2023 Mar

REPOSITORIES: biostudies-literature