Consumer preferences, experiences, and attitudes towards telehealth: Qualitative evidence from Australia.

ABSTRACT: In Australia, telehealth is not new, with several telehealth specialist services being available for those living in rural and remote communities. However, prior to the COVID-19 pandemic, telehealth was not routinely available for primary care or urban specialist appointments. There has been an increased focus in the use of telehealth within primary care, and particularly general practice, but overall, there has been limited research to date to guide telehealth best-practice based on consumer experiences and preferences within these settings. We aimed to capture the consumer experience of telehealth during the COVID-19 pandemic, through a novel Kitchen Table Discussion (KTD) method. This increases access to a broader community consumer cohort, with consumer hosts leading discussions in a s

SUBMITTER: Toll K 

PROVIDER: S-EPMC9432716 | biostudies-literature | 2022

REPOSITORIES: biostudies-literature