Health Information Seeking From an Intelligent Web-Based Symptom Checker: Cross-sectional Questionnaire Study.

ABSTRACT:

Background

The ever-growing amount of health information available on the web is increasing the demand for tools providing personalized and actionable health information. Such tools include symptom checkers that provide users with a potential diagnosis after responding to a set of probes about their symptoms. Although the potential for their utility is great, little is known about such tools' actual use and effects.

Objective

We aimed to understand who uses a web-based artificial intelligence-powered symptom checker and its purposes, how they evaluate the experience of the web-based interview and quality of the information, what they intend to do with the recommendation, and predictors of future use.

Methods

Cross-sectional survey of web-based health information seeke

SUBMITTER: Arellano Carmona K 

PROVIDER: S-EPMC9440406 | biostudies-literature | 2022 Aug

REPOSITORIES: biostudies-literature