Investigating a Work System Approach to Implement an Emergency Department Surge Management System: Case Study.

ABSTRACT:

Background

Emergency department (ED) crowding is a global health care issue. eHealth systems have the potential to reduce crowding; however, the true benefits are seldom realized because the systems are not integrated into clinicians' work. We sought a deep understanding of how an eHealth system implementation can be structured to truly integrate the system into the workflow.

Objective

The specific objectives of this study were to examine whether work system theory (WST) is a good approach to structure the implementation of an eHealth system by incorporating the entire work system, and not just the eHealth system, in the implementation framework; identify the role that specific elements of WST's static framework and dynamic work system life cycle model play in the implementa

SUBMITTER: Jewer J 

PROVIDER: S-EPMC9459829 | biostudies-literature | 2022 Aug

REPOSITORIES: biostudies-literature