Level of patient satisfaction at government Unani & Ayurvedic Medical College Hospital in Dhaka, Bangladesh.

ABSTRACT:

Objectives

This study was aimed to assess the level of patient satisfaction at Government Unani & Ayurvedic Medical College Hospital in Dhaka, Bangladesh.

Study design

This was a cross-sectional study conducted among 165 patients attended at the out-patient department of Government Unani & Ayurvedic Medical College Hospital, Dhaka, Bangladesh. Patients who were equally or more than 18 years with a history of at least two referral visits were eligible to participate in the study.

Methods

Patients satisfaction was measured by the Patient Satisfaction Questionnaire (PSQ-18), composed of 18 items translated in Bangla.

Results

Among 165 out-patients, 135 (81.8%) were satisfied and 30 (18.2%) were dissatisfied with medical services. The mean and standard deviation of

SUBMITTER: Snigdha SA 

PROVIDER: S-EPMC9461304 | biostudies-literature | 2020 Nov

REPOSITORIES: biostudies-literature