Patients' Positive and Negative Responses to Reading Mental Health Clinical Notes Online.

ABSTRACT:

Objective

This study describes responses to OpenNotes, clinical notes available online, among patients receiving mental health care and explores whether responses vary by patient demographic or clinical characteristics.

Methods

Survey data from 178 veterans receiving mental health treatment at a large Veterans Affairs medical center included patient-reported health self-efficacy, health knowledge, alliance with clinicians, and negative emotional responses after reading OpenNotes. Health care data were extracted from the patient care database.

Results

Reading OpenNotes helped many participants feel in control of their health care (49%) and have more trust in clinicians (45%), although a few (8%) frequently felt upset after reading their notes. In multivariate models, p

SUBMITTER: Denneson LM 

PROVIDER: S-EPMC9467460 | biostudies-literature | 2018 May

REPOSITORIES: biostudies-literature