An assessment of organisational culture in Australian hospitals using employee online reviews.

ABSTRACT: The aim of this study was to analyse the content of online reviews posted by hospital employees on job websites for themes of organisational culture. 103 anonymous online reviews across three job websites, posted by hospital employees of four hospitals within an Australian health network were extracted. Reviews had been posted across a period of six years, from 2014 to early 2020. Sentiment rating based on user-allotted ratings on the selected websites was calculated. The sentiment score was validated against the textual content of the review to confirm employee recommendation and sentiment. Sentiment was coded as neutral, positive, or negative. Significant keywords, associations, and usage within the context of identified sentiment were deductively coded and clustered manually against eig

SUBMITTER: Pavithra A 

PROVIDER: S-EPMC9473622 | biostudies-literature | 2022

REPOSITORIES: biostudies-literature