Factors affecting patient satisfaction in refugee health centers in Turkey.

ABSTRACT:

Background

Turkey hosts an estimated 3.7 million Syrian refugees. Syrian refugees have access to free primary care provided through Refugee Health Centers(RHC). We aimed to determine factors that influence patient satisfaction in refugee health centers.

Methods

The study was a cross-sectional quantitative study. A patient survey was administered among 4548 patients attending services in selected 16 provinces in Turkey. A quantitative questionnaire was used to collect information on patient satisfaction and experience in the healthcare facility. Information on "overall satisfaction with health services" was collected on a 5-point Likert scale and dichotomized for analysis. Logistic regression was conducted to identify factors that influenced patient satisfaction.

Results</

SUBMITTER: Zikusooka M 

PROVIDER: S-EPMC9480993 | biostudies-literature | 2022

REPOSITORIES: biostudies-literature