Is Sociodemographic Status Associated with Empathic Communication and Decision Quality in Diabetes Care?

ABSTRACT:

Objective

To assess the relationship between empathic communication, shared decision-making, and patient sociodemographic factors of income, education, and ethnicity in patients with diabetes.

Research design and methods

This was a cross-sectional study from five primary care practices in the Greater Toronto Area, Ontario, Canada, participating in a randomized controlled trial of a diabetes goal setting and shared decision-making plan. Participants included 30 patients with diabetes and 23 clinicians (physicians, nurses, dietitians, and pharmacists), with a sample size of 48 clinical encounters. Clinical encounter audiotapes were coded using the Empathic Communication Coding System (ECCS) and Decision Support Analysis Tool (DSAT-10).

Results

The most frequent empathic

SUBMITTER: Bruno BA 

PROVIDER: S-EPMC9485322 | biostudies-literature | 2022 Sep

REPOSITORIES: biostudies-literature