The prehospital care experiences and perceptions of ambulance staff and Eastern European patients: An interview study in Lincolnshire, UK.

ABSTRACT:

Background

EU enlargement after 2004 was a major factor in increasing Eastern European migration to the UK. This population requires access to high quality public services generally, and ambulance services more specifically. To understand how Eastern European migrants use ambulance care, this study explored the perceptions and experiences of ambulance staff and the Eastern European patients themselves.

Methods

We undertook qualitative semi-structured interviews across Lincolnshire. Purposive and maximum variation sampling ensured that participants were knowledgeable about Eastern European patients' use of ambulance care and were demographically diverse. Data were analysed using framework analysis.

Results

There were interviews with 15 ambulance staff and 12 Eastern Eu

SUBMITTER: Phung VH 

PROVIDER: S-EPMC9486614 | biostudies-literature | 2022

REPOSITORIES: biostudies-literature