The impact of the intensive care unit family liaison nurse role on communication during the COVID-19 pandemic: A qualitative descriptive study of healthcare professionals' perspectives.

ABSTRACT:

Background

The COVID-19 pandemic has deeply impacted patient and family communication and patient- and family-centred care in the intensive care unit (ICU). A new role-the ICU Family Liaison Nurse (FLN)-was introduced in an Australian metropolitan hospital ICU to facilitate communication between patient and family and ICU healthcare professionals, although there is limited knowledge about the impact of this from the ICU healthcare professionals' perspectives.

Objective

The aim of this study was to explore the impact of the ICU FLN role on communication with patients and their family during the COVID-19 pandemic, from the ICU healthcare professionals' perspectives.

Methods

A qualitative descriptive study was conducted. Seven participants including ICU FLNs, ICU doctors

SUBMITTER: Chen RT 

PROVIDER: S-EPMC9510056 | biostudies-literature | 2023 Jan

REPOSITORIES: biostudies-literature