Defining the care delivery value chain and mapping the patient journey in rheumatoid arthritis.

ABSTRACT: Rheumatoid Arthritis (RA) is a chronic disease that impacts patients' quality of life. Sophisticated organization of care delivery drives quality improvement. Therefore, the study objective was establishing a validated process map of the care cycle for RA patients. Hence, increasing transparency and optimizing care delivery and identifying areas of improvement. To map the RA care cycle, the care delivery value chain (CDVC) approach was used as framework to document activities and resources systematically. A mixed method study was conducted where quantitative data on activities were collected from health records and unstructured interviews with medical staff were held. Consequently, the process map was separately validated in a consensus meeting with a delegation of the medical staff and pa

SUBMITTER: Koster F 

PROVIDER: S-EPMC9510493 | biostudies-literature | 2022 Sep

REPOSITORIES: biostudies-literature