Unexpected employee location is associated with injury during robberies.
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ABSTRACT: Millions of employees are victims of violent crimes at work every year, particularly those in the retail industry, who are frequent targets of robbery. Why are some employees injured while others escape from these incidents physically unharmed? Departing from prevailing models of workplace violence, which focus on the static characteristics of perpetrators, victims, and work environments, we examine why and when injuries during robberies occur. Our multimethod investigation of convenience-store robberies sought evidence from detailed coding of surveillance videos and matched archival data, preregistered experiments with formerly incarcerated individuals and customer service personnel, and a 3-y longitudinal intervention study in the field. While standard retail-industry safety protocols en
SUBMITTER: DeCelles KA
PROVIDER: S-EPMC9522337 | biostudies-literature | 2022 Sep
REPOSITORIES: biostudies-literature
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