What Drives Women Veterans' Trust in VA Healthcare Providers?

ABSTRACT:

Introduction

Little is known about women veterans' trust in Veterans Affairs (VA) health care and what factors promote trust in VA providers. We examined provider behaviors and characteristics of women veterans associated with trust in their VA providers.

Methods

We used a 2015 survey of women veterans who were routine users of primary care at 12 VA medical centers (n = 1,395). Patient trust in their VA provider was measured on a seven-item scale. We used multiple logistic regression to examine associations of patient-provider communication and gender appropriateness with complete trust in VA provider (100 [complete trust] vs. <100 [less than complete trust]), controlling for patient characteristics.

Results

On average, 39.7% of women veterans reported complete trust

SUBMITTER: Carlson GC 

PROVIDER: S-EPMC9522916 | biostudies-literature | 2022 Sep-Oct

REPOSITORIES: biostudies-literature