Training student volunteers as community resource navigators to address patients' social needs: A curriculum toolkit

ABSTRACT:

Introduction

Few resources are available to train students to provide patients assistance for obtaining needed community-based services. This toolkit outlines a curriculum to train student volunteers to become “community resource navigators” to serve patients via telephone at partner health sites.

Methods

University students co-designed the Help Desk navigator program and training for volunteer navigators as part of an academic-community partnership with a local Federally Qualified Health Center (FQHC). The multi-modal curricula consisted of five components: didactic instruction on social determinants of health and program logistics, mock patient calls and documentation, observation of experienced navigator interaction with patients, supervised calls with real patients, a

SUBMITTER: Gautam D 

PROVIDER: S-EPMC9531674 | biostudies-literature | 2022 Jan

REPOSITORIES: biostudies-literature