Job characteristics of a Malaysian bank's anti-money laundering system and its employees' job satisfaction.

ABSTRACT: Background: Banks and financial institutions are vulnerable to money laundering (ML) as a result of crime proceeds infiltrating banks in the form of significant cash deposits. Improved financial crime compliance processes and systems enable anti-ML (AML) analysts to devote considerable time and effort to case investigation and process quality work, thereby lowering financial risks by reporting suspicious activity in a timely and effective manner. This study uses Job Characteristics Theory (JCT) to evaluate the AML system through the job satisfaction and motivation of its users. The purpose of this study is to determine how satisfied AML personnel are with their jobs and how motivated they are to work with the system. Methods: This cross-sectional study used JCT to investigate

SUBMITTER: Kannan R 

PROVIDER: S-EPMC9540008 | biostudies-literature | 2021

REPOSITORIES: biostudies-literature