Text messaging to increase patient engagement in a large health care for the homeless clinic: Results of a randomized pilot study.

ABSTRACT:

Objectives

To assess the feasibility and effectiveness of text messaging to increase outpatient care engagement and medication adherence in an urban homeless population in Boston.

Methods

Between July 2017 and April 2018, 62 patients from a clinic serving a homeless population were sent automated text messages for four months. Messages were either appointment reminders and medication adherence suggestions (intervention group) or general health promotion messages (control group). Medical records were reviewed to evaluate appointment keeping, emergency room (ER) use, and hospitalizations. Pre- and post-surveys were administered to measure self-reported medication adherence.

Results

No significant differences were found in inpatient or outpatient care between the interve

SUBMITTER: Kershaw K 

PROVIDER: S-EPMC9551340 | biostudies-literature | 2022 Jan-Dec

REPOSITORIES: biostudies-literature