The resilient potential behaviours in an Internal Medicine Department: Application of resilience assessment grid.

ABSTRACT:

Background

The healthcare system is frequently subject to unpredictable conditions such as organisational changes and pandemics. In order to perform as required under these conditions (i.e. exhibiting resilient behaviour), it is necessary to know the current position of the organisation with respect to the four resilient potentials i.e. respond, monitor, learn and anticipate. The study aimed to understand and assess resilient performance of an Internal Medicine Department in a public hospital in Denmark using the resilience assessment grid (RAG).

Methods

A modified Delphi method was used to develop the context specific RAG, using interviews to generate items, two rounds of expert panel reviews and pilot testing the developed RAG questionnaire. The four sets of structured RAG

SUBMITTER: Safi M 

PROVIDER: S-EPMC9576065 | biostudies-literature | 2022

REPOSITORIES: biostudies-literature