Understanding Trust and Changes in Use After a Year With the NHS COVID-19 Contact Tracing App in the United Kingdom: Longitudinal Mixed Methods Study.

ABSTRACT:

Background

Digital contact tracing (DCT) apps have been implemented as a response to the COVID-19 pandemic. Research has focused on understanding acceptance and adoption of these apps, but more work is needed to understand the factors that may contribute to their sustained use. This is key to public health because DCT apps require a high uptake rate to decrease the transmission of the virus within the general population.

Objective

This study aimed to understand changes in the use of the National Health Service Test & Trace (T&T) COVID-19 DCT app and explore how public trust in the app evolved over a 1-year period.

Methods

We conducted a longitudinal mixed methods study consisting of a digital survey in December 2020 followed by another digital survey and interview in

SUBMITTER: Pepper C 

PROVIDER: S-EPMC9578414 | biostudies-literature | 2022 Oct

REPOSITORIES: biostudies-literature