Implementing a general practitioner-to-general physician eConsult service (eConsultant) in Australia.

ABSTRACT:

Background

In response to lengthy wait times for specialist outpatient appointments, electronic consultation (eConsult) services have developed globally, providing asynchronous, secure and timely communication between general practitioner (GP) and specialist. This study aims to track adoption of a Queensland eConsultant service in two Australian Primary Health Networks (Western Queensland and Brisbane South) to understand key barriers and enablers to adoption and inform modification of the implementation strategy.  METHODS: Our theory-informed mixed-methods evaluation assessed implementation between July 2020 and March 2022. Adoption and implementation activities were prospectively recorded in bespoke tracking spreadsheets with implementation activities coded against the Expert Rec

SUBMITTER: Job J 

PROVIDER: S-EPMC9589630 | biostudies-literature | 2022 Oct

REPOSITORIES: biostudies-literature