Factors Associated with the Patient/Client Use of Report Cards, Physician Rating Websites, Social Media, and Google for Hospital and Physician Selection: A Nationwide Survey.

ABSTRACT:

Objective

To explore the factors associated with the different uses of report cards, physician rating websites, social media, and Google, including awareness, physician finding, and decision-making based on reviews from the patient/client perspective.

Methods

We used computer-assisted telephone interviews to conduct a nationwide representative survey in Taiwan.

Results

The urbanization level of the area, income, and long-term health conditions were not associated with the three kinds of usage of the websites studied. Seeking health information was an important factor in the three kinds of website use. The employment industry was associated with awareness, and education level was associated with physician seeking and actions based on reviews.

Conclusions

Differe

SUBMITTER: Chen TT 

PROVIDER: S-EPMC9602070 | biostudies-literature | 2022 Oct

REPOSITORIES: biostudies-literature