Effect of Notes' Access and Complexity on OpenNotes' Utility.

ABSTRACT:

Background

Health care providers are now required to provide their patients access to their consultation and progress notes. Early research of this concept, known as "OpenNotes," showed promising results in terms of provider acceptability and patient adoption, yet objective evaluations relating to patients' interactions with the notes are limited.

Objectives

To assess the effect of the complexity level of notes and number of accesses (initial read vs. continuous access) on the user's performance, perceived usability, cognitive workload, and satisfaction with the notes.

Methods

We used a 2*2 mixed subjects experimental design with two independent variables: (1) note's complexity at two levels (simple vs. complex) and (2) number of accesses to notes at two

SUBMITTER: Khasawneh A 

PROVIDER: S-EPMC9605819 | biostudies-literature | 2022 Oct

REPOSITORIES: biostudies-literature