The Dutch COVID-19 Notification App: Lessons Learned From a Mixed Methods Evaluation Among End Users and Contact-Tracing Employees.

ABSTRACT:

Background

The Dutch CoronaMelder (CM) app is the official Dutch contact-tracing app (CTA). It has been used to contain the spread of the SARS-CoV-2 in the Netherlands. It allows its users and those of connected apps to anonymously exchange warnings about potentially high-risk contacts with individuals infected with the SARS-CoV-2.

Objective

The goal of this mixed methods study is to understand the use of CTA in the pandemic and its integration into the Municipal Health Services (MHS) efforts of containment through contact tracing. Moreover, the study aims to investigate both the motivations and user experience-related factors concerning adherence to quarantine and isolation measures.

Methods

A topic analysis of 56 emails and a web-based survey of 1937 adults from the

SUBMITTER: van Gend JE 

PROVIDER: S-EPMC9640195 | biostudies-literature | 2022 Nov

REPOSITORIES: biostudies-literature