Cross-Sectional Association of Patient Language and Patient-Provider Language Concordance with Video Telemedicine Use Among Patients with Limited English Proficiency.

ABSTRACT:

Background

Telemedicine's dramatic increase during the COVID-19 pandemic elevates the importance of addressing patient-care gaps in telemedicine, especially for patients with limited English proficiency.

Objective

To examine the associations of patient language and patient-provider language concordance with telemedicine visit type (video versus telephone visit).

Design

Cross-sectional automated data study of patient-scheduled primary care telemedicine appointments from March 16, 2020, to October 31, 2020.

Setting

Northern California integrated healthcare delivery system.

Participants

All 22,427 completed primary care telemedicine visits scheduled by 13,764 patients with limited English proficiency via the patient portal.

Measurements

Cross-section

SUBMITTER: Hsueh L 

PROVIDER: S-EPMC9649000 | biostudies-literature | 2023 Feb

REPOSITORIES: biostudies-literature