Patient satisfaction and cost savings analysis of the telemedicine program within a neuro-oncology department.

ABSTRACT:

Purpose

Unique challenges exist in the utilization of telemedicine for neurological and surgical specialties. We examined the differences in patient satisfaction for telemedicine versus in-person visits within a Neuro-Oncology Program to assess whether there was a difference between surgical and medical specialties. We also examined the potential cost savings benefits of utilizing telemedicine.

Methods

1189 Press Ganey surveys in the Department of Neuro-Oncology (982 in-person and 207 telemedicine) by surgical and medical neuro-oncology patients between 04/01/2020 and 06/30/2021 were reviewed. Survey results were divided into 4 categories (Access, Provider, Technology (telemedicine only), and Overall Satisfaction). Results were analyzed for the impact of telemedicine versus

SUBMITTER: Liu JKC 

PROVIDER: S-EPMC9651094 | biostudies-literature | 2022 Nov

REPOSITORIES: biostudies-literature