The association between video or telephone telemedicine visit type and orders in primary care.

ABSTRACT:

Introduction

Telemedicine is increasingly relied upon for care delivery in primary care, but the impact of visit type on clinical ordering behavior is uncertain.

Methods

Within Kaiser Permanente Northern California, we identified patients who self-scheduled and completed telemedicine encounters with their personal primary care provider or another available primary care provider in the same medical group, between April 1st, 2020, and October 31st, 2020, while physical distancing restrictions for COVID-19 were in place. We collected patient sociodemographic and clinical characteristics, measures of technology access, and categorized the most common primary encounter diagnoses. We measured proportions of patient-scheduled video versus telephone visits for each of eight diagnosi

SUBMITTER: Juergens N 

PROVIDER: S-EPMC9675192 | biostudies-literature | 2022 Nov

REPOSITORIES: biostudies-literature