Fostering guardians for frontline medical disputes: a government-led medical dispute mediator training program in Taiwan.

ABSTRACT:

Background

Mediation is increasingly used for medical dispute resolution, and the particularity of such mediation necessitates specialized training. In response to the promotion of compulsory mediation ahead of a legislation in Taiwan, we invited experts with an interdisciplinary team to design a case-based mediator training workshop. Our study aimed to investigate the learning outcomes of trainees and analyze their perspectives.

Methods

We recruited 129 trainees of a non-probability convenience sample who served as mediators or have dealt with medical dispute-related cases to undergo 2.5 h of lectures (introduction; procedure; roles of two mediators; principles and techniques of mediation; dispute arrangement; and issue analysis) and 1.5 h of case-based exercises. An after-

SUBMITTER: Chen WT 

PROVIDER: S-EPMC9720959 | biostudies-literature | 2022 Dec

REPOSITORIES: biostudies-literature