Association of antibiotics with veteran visit satisfaction and antibiotic expectations for upper respiratory tract infections.

ABSTRACT:

Background and objective

Veterans' Affairs (VA) healthcare providers perceive that Veterans expect and base visit satisfaction on receiving antibiotics for upper respiratory tract infections (URIs). No studies have tested this hypothesis. We sought to determine whether receiving and/or expecting antibiotics were associated with Veteran satisfaction with URI visits.

Methods

This cross-sectional study included Veterans evaluated for URI January 2018-December 2019 in an 18-clinic ambulatory VA primary-care system. We evaluated Veteran satisfaction via the Patient Satisfaction Questionnaire Short Form (RAND Corporation), an 18-item 5-point Likert scale survey. Additional items assessed Veteran antibiotic expectations. Antibiotic receipt was determined via medical record review.

SUBMITTER: Staub MB 

PROVIDER: S-EPMC9726549 | biostudies-literature | 2022

REPOSITORIES: biostudies-literature