Disparities in patient portal access by US adults before and during the COVID-19 pandemic.

ABSTRACT:

Objective

Online patient portals become important during disruptions to in-person health care, like when cases of coronavirus disease 2019 (COVID-19) and other respiratory viruses rise, yet underlying structural inequalities associated with race, socio-economic status, and other socio-demographic characteristics may affect their use. We analyzed a population-based survey to identify disparities within the United States in access to online portals during the early period of COVID-19 in 2020.

Materials and methods

The National Cancer Institute fielded the 2020 Health and Information National Trends Survey from February to June 2020. We conducted multivariable analysis to identify socio-demographic characteristics of US patients who were offered and accessed online portals, and

SUBMITTER: Nishii A 

PROVIDER: S-EPMC9757864 | biostudies-literature | 2022 Dec

REPOSITORIES: biostudies-literature