Citizen engagement in healthcare procurement decision-making by healthcare insurers: recent experiences in the Netherlands.

ABSTRACT: In insurance-based healthcare systems, healthcare insurers are interested in engaging citizens in care procurement to contract healthcare services that matter to people. In the Netherlands, an amendment to the Health Insurance Act was set forth in 2021 to formalize and strengthen the engagement of the insured population with healthcare insurers' procurement cycles. This study explores the role of Dutch healthcare insurers in operationalizing citizen engagement in procurement cycles before changes occur linked to the amendment to the Health Insurance Act. A phenomenological qualitative design was employed in two phases: (1) we consulted academics and policy experts on the role of healthcare insurers regarding citizen engagement; (2) we conducted focus groups with representatives of healthca

SUBMITTER: Brito Fernandes O 

PROVIDER: S-EPMC9773595 | biostudies-literature | 2022 Dec

REPOSITORIES: biostudies-literature